CLINICS and CAMPS

Refunds will not be considered for missing individual clinic or camp days. At this point, we do not have make-up clinic sessions.

 

If you cancel:

If you cancel more than seven (7) days before your CLINIC OR CAMP begins, you will receive a full refund of your payment to the original payment method.

 

If you cancel within seven (7) business days prior to your CLINIC start date, you will receive a 100% credit for each session.

 

No credit or refunds will be provided if you cancel within seven (7) business days of the CAMP start date.

 

 

If Swimming Simply cancels
CAMPS or CLINICS:

If we cancel due to state, county, or school health orders or mandate, you will receive a 90% refund to the original payment method and a 10% credit.

 

If we cancel for any other reason, you can choose between a 100% refund to the original payment method, or a 100% credit.

 

If we cancel in the middle of a clinic session or camp week due to state, county, or school health orders or mandates, you will receive a prorated credit based on the number of days cancelled in that week.

 

 

Notes:

Credit value will be retained in a dollar amount instead of a per-class amount. This credit can be used for any Swimming Simply programs.

 

In signing up for classes, you are agreeing to follow our refund policy as we have outlined it. If you have any questions, concerns or special circumstances, feel free to reach out to Swimming Simply to discuss further.

 

 

PRIVATE LESSONS/DIAGNOSTICS

If you sign-up for a Private Lesson or Diagnostic Assessment and need to cancel for any reason, you will be subject to the following policies:

 

If you cancel more than seven (7) business days in advance of the first date of the session of your scheduled lesson(s) or diagnostic, you will receive a full refund.

 

If you cancel less than seven (7) business days in advance of the first date of the session of your scheduled dates, you will receive 100% credit.

 

If you cancel less than 24 hours before the first date of the session of your private lesson or diagnostic, you will not be refunded.

 

 

 

ADULT SWIM TRAINING AND MASTER’S

If you sign-up for Adult Swim Training or Master’s Workouts and need to cancel for any reason, you will be subject to the following policies:

 

If you cancel more than 12 hours before your Adult Swim Training or Master’s Workout, you will receive a 100% refund.

 

If you cancel less than 12 hours before your Adult Swim Training or Master’s Workout, you will receive a 100% credit.