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Frequently Asked Questions

  • How can I learn about new programming?
    Click here to join our newsletter!
  • What are the prices for your programming?
    For our Swim Otters Program (ages Walking - 8 yrs at our Wheat Ridge facility. These are ongoing private lessons in our low sensory pool) our pricing is as follows; $61 / lesson for a 20 minute lesson $87 / lesson for a 30 minute lesson We bill you at the beginning of each month. Some months have 4 weeks and some have 5 and we bill you based on the number of weeks in each month. For all other programming, please look at each level (e.g., Swim Squad, Competitive Swim) and click into “learn more” for each. The dates, and times for each are embedded in there, as they are dependent on the session length and / or size of the class.
  • Do you offer scholarships?
    We believe that everyone can swim... and cost shouldn't be a barrier to entry. If your family qualifies for free or reduced lunch at school, please fill out our financial assistance form!
  • Do you offer a sibling discount?
    Yes! We have 10% for the second sibling, and 30% for the third or more. We are so pleased to be able to offer significant discounts for our larger families!
  • Do I need to bring any equipment?
    Swim Otters: Please bring a towel and ensure your child has a well-fitting swim suit. Goggles are optional! Big Pool, Clinics, and Private Lessons: Please bring a well-fitting swim suit, goggles and fins. Good fins are similar to these on Amazon. We recommend checking the sizing before purchasing. Baby & Me: Please bring a reusable swim diaper. If you forget one, we do have some available for purchase. If you purchase one on your own, we recommend selecting one with excellent ratings on Amazon.
  • Do you sell Gift Cards?
    Yes, gift cards make a great gift for friends and family! Here is the link to purchase a gift card.
  • I am interested in a learn-to-swim program for young kids (age 5 and younger). Do you offer that?
    Yes! We now have our Swim Otters Program at our pool in Wheat Ridge. Please check our Youth Offerings page for more information.
  • What if I am unable to attend programming?
    Please see our policies here.
  • Are You Hiring?
    If you are interested in joining the Swimming Simply Team you can email welcome@swimmingsimply.com with a statement of interest and your resume.
  • What is your cancellation policy?
    For our perpetual lessons at Swim Otters or for Blue Group please give us 30 days notice of cancellation. For Big Pool programming all classes are session based and swimmers are not committed past the end of the session. In extenuating or emergency circumstances, please get in contact with us and we’re happy to discuss options.
  • What is your make-up policy for Baby & Me and Women's Clinic?
    We do not offer make-up classes for our Baby and Me or Women’s clinic classes. If you have extraordinary circumstances, please call us at 303-554-SWIM and we will work it out!
  • What if my baby is sick and we have a scheduled Baby & Me class?
    Please do not bring your baby if they are sick. They should be fever free for at least 24 hours before your scheduled class. We also advise to ask the question; Would you send your baby to day-care? If so, we would love to see them! If not, please keep them home. Thank you for helping us keep our instructors and families healthy!
  • What should I expect in my upcoming Baby & Me class?
    ADULT IN THE POOL: This class requires an adult in the pool with the baby and we recommend having the same adult for the entire 6 week class. However, we understand if you want to switch it up! WHAT TO EXPECT IN THE POOL: We will be going under the water and we will teach you how to do this with your baby. They may cry and that's okay! We will teach you skills to help them through this. We promise that this class will do a great job for setting them up for swim lessons in the future, as they will be acclimatized to what happens during a swim lesson. FACILITIES: There are changing rooms and "rinse-off only" showers available, along with diaper genies. We have a Calm Seating area for parents and/or other family members where they can watch the lessons and there is a snack bar in case your swimmer (or you) need a little something to eat or drink!
  • What is your make-up policy for youth clinics, swim squads, 1:1 private lessons at Morey, North or Aurora Central?
    Swimmers are signed up for a session (like a season in other sports); there are no drops or transfers at this point once the session starts. There are NO make-ups for the summer session. If you have extraordinary circumstances, please call us at 303-554-SWIM and we will work it out!
  • What is your make-up policy for Swim Otters?
    We allow for make-ups if a swimmer has an illness, injury, family or other extraneous circumstances. Make-up swim lessons are not guaranteed. We do our best to make sure that there are enough make-up slots for swimmers who need them. In order to be granted a make-up, parents must use the Swimming Simply iClass portal 6 hrs in advance of the scheduled lesson. A make-up will not be granted if the parent notifies us after the scheduled lesson is already missed. Make-ups tokens will be allocated to your family account on the day of the scheduled absence. One make-up lesson will be granted per calendar month. Make-ups can be used within three months of being granted as long as the student is still enrolled in lessons with Swim Otters at Swimming Simply. Families are responsible for looking in the iClass portal to find make-up lesson availability. We cannot guarantee that you will have a make-up at the same time as your regularly scheduled lesson time. We cannot guarantee that you will have a make-up with your regularly scheduled instructor. Make-ups have no cash value (no refunds on make-ups). Make-Ups will only be granted to and may only be utilized by students who are currently enrolled in Swim Otters.
  • Where do I park and find the pool at Morey Middle School?
    Please look at the below map that shows where to find the Morey Middle School pool. We recommend giving yourself an extra 10-15 minutes on the first day if you haven’t been to the pool before! Please park in the EAST parking lot on Emerson Street. Go through Door 1, and the team will be inside to greet you on the first day
  • Where do I park and find the pool at Manual High School?
    Please look at the below map and photo that shows where to find the Manual High School pool. We recommend giving yourself an extra 10-15 minutes on the first day if you haven’t been to the pool before! Take 27th street or Williams and turn into the large parking lot (you should see the football field in front). DO NOT park in the staff parking lot. Go to door #5 and the team will be inside to greet you!
  • Where do I park and find the pool at Adams City High School?
    Please look at the below map that shows where to park and how to locate the pool. Under no circumstances can anyone park or drive into the bus loop. Doing so will remove our ability to use the school's pool so please use the parking lot only. We recommend giving yourself an extra 10-15 minutes on the first day if you haven’t been to the pool before! Park in the lot at the front of the school, and walk towards the bike path and bus loop on the right. Continue around the corner, and take a left to enter the building. Take a right once you've entered to access the pool.
  • Where do I park and find the pool at Aurora Central High School?
    Please look at the below map and images that show where to find the Aurora Central pool and parking. We recommend giving yourself an extra 10 minutes on the first day if you haven’t been to the pool before! Drive down 11th street and turn into the parking lot next to the Aurora Baseball field. Please park in this lot! DO NOT park in the fire lane, directly along the pool building. The pool is located in the building facing the parking lot with three, large, circular windows. Walk around the left side of the pool building and there will be an entrance on your right.
  • Where are your clinics, camps and classes located?
    Specific locations will be listed in our booking tool, but our classes, clinics and camps are held at; Aurora Central High School, Gateway High School, North High School, and Morey Middle School. Our Swim Otters Program is located at our Swim Otters Pool in Wheat Ridge.
  • Where do I park and find the pool at West HS?
    If you follow directions from Google Maps, it will take you to the main school entrance on Elati Street. Instead, follow the directions to this parking lot around the corner. This is a faculty parking lot that we’ve been given permission to park in for swim lessons. If this lot is full, street parking is ample in this area. From here, you’ll see the Athletic Entrance to the school (Door 11), and Door 13 to the left of that which will be propped open. That is the pool, and where Troy Miller will be stationed to welcome you in!
  • Where do I park and find the pool at North High School?
    For North High School - do NOT follow the directions on google maps, you’ll be directed to an old front entrance on Speer Blvd. Please look at the below map that shows where to find the pool. We recommend giving yourself an extra 10-15 minutes on the first day if you haven’t been to the pool before! Park in the lot at the front of the school, next to the tennis courts, and walk down the path next to the football field (field will be on your left). Continue walking beyond the parking lot, behind the school, along the left side of the pool building. You will need to enter the pool building through the door that faces Speer Blvd. We ask parents to stay in the stands / bleachers during the swim programming. There are locker rooms and changing areas.
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